| Q: | What if im not completely satisfied with the job done |
| A: | If you are not 100% satisfied, we will come back and reclean the your home. Your satisfaction is our primary goal. |
| Q: | Does Harvest Cleaners bring all the necessary materials for cleaning? |
| A: | We are responsible for bringing all the materials, including mops, cloths. |
| Q: | What kind of products do you use? |
| A: | We use 100% ecofriendly products to protect you and your loved ones. However, if you have specific products you prefer us to use, we will be happy to do so. |
| Q: | What if I would like additional work done in my home? |
| A: | We are happy to tell you that we have additional services that you can add to your order. This link will show you other services that we offer. |
| Q: | I would like an hourly rate instead of a fixed job, is that ok? |
| A: | Yes that would be great. Contact us to make that arrangement. Our hourly rate is $45. |
| Q: | Can I stay home while your cleaners are working? |
| A: | You may stay or leave if you choose, just as long as you have provided specific instructions on how to enter and exit your home. |
| Q: | I have some office buildings that I would like to get cleaned, do these rates apply? |
| A: | Please contact us directly for commercial cleanings. |
| Q: | I just renovated my home, I would like it to be cleaned up. |
| A: | Contact us directly to get a customized quote. |
| Q: | What’s the best subscription plan to sign up for? |
| A: | We offer Weekly, biweekly, Monthly and one time service. Our weekly plan has the highest discount at 20% off. |
| Q: | How do I get a commercial cleaning quote? |
| A: | Please kindly fill out the forms here to get a quote for your office. |
| Q: | Do you provide your own materials? |
| A: | We bring all the cleaning supplies, such as mobs, vacuum etc to your office. |
| Q: | What’s your quality control procedure? |
| A: | We ensure that our manager makes follow ups to ensure that every detail has been adhered to in the process of cleaning your office space. We are also active in getting feedback from you, our customer, so that we are constantly improving. |
| Q: | What are your hours of service? |
| A: | We can clean your offices any time of the time, and also at night. |